December 15, 2011
Elegance added to medical excellence will provide unparalleled patient-centered experiences when the new Specialty Surgical Care area opens Jan. 9 on the third floor of John C. Lincoln North Mountain Hospital in Phoenix.
The 21,350 square-foot elective surgery floor, designed by OWP Architects and built by DPR Construction, Inc., at a cost of almost $9 million, has been transformed to provide a new dimension in post-surgical service in 28 larger-than-average private rooms for elective orthopedic, neuro, spine and urology patients. It was created to allow John C. Lincoln's state-of-the-art medical technology to be delivered in an atmosphere of comfort and convenience.
The boutique hospital experience for all Specialty Surgical Care patients will begin with a personal greeter in the Main Lobby who will welcome them and make sure they can find their rooms. Personalized admission procedures will be completed in the privacy of each patient's room, where they'll find a gift bag of items they may need while hospitalized.
The hotel-like rooms feature warm aesthetics, including elegantly etched glass headwall lighting fixtures that dim and brighten naturally. Rooms are spacious enough for family members or friends to relax while waiting for completion of their loved one’s surgery, but the floor also includes a visitors lounge and concierge station.
The rooms are not only high-touch with personal comfort in mind, but are also high tech for medical management functions. Each room includes an individual medical records computer connection and communication stations, whiteboards on the wall with personalized updated info about clinical staff who are providing the patient's care.
Ten rooms designated for orthopedic patients are equipped with an orthopedic Liko lift that gently and safely raises patients out of bed and transports them across the room. Orthopedic patients will also benefit from the Secure Track system in the hallway that uses seatbelt-like straps to secure knee or hip surgery patients into armrests attached to a ceiling-based trolley. The system safely holds patients up and allows them to begin walking as soon as possible after surgery, without fear of falling or difficulties managing traditional walkers.
At each end of the Specialty Surgical Care floor, 14 patient rooms encircle an interdisciplinary clinical collaboration station in order to increase visibility of staff. The stations were designed to support better communications for doctors and clinical staff with designated dictation and charting areas.
"From the personal welcome upon arrival to the individual get well card delivered upon discharge, Specialty Surgical Care wraps each patient's high tech health care in layers of medical caring and personal attention unique in the Valley," said Michael Skehan, vice president of Clinical and Support Services at North Mountain Hospital.
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