Emergency or Not? Where to Go for Care

Emergency or Not?
John C. Lincoln Sonoran Health and Emergency Center (Left) John C. Lincoln Immediate Care (Right)

In the event of medical emergency, it may be hard to know where exactly to go for care. Do you head to the closest emergency department (ED), or is it something that can be seen at an immediate care office?

The answer is not always simple, but knowing the difference between emergency and immediate care and where to seek treatment could save your life.

"The emergency department is designed to provide fast, lifesaving care in the event of a medical emergency," said Heather Hamilton, MD, medical director at John C. Lincoln's Sonoran Health and Emergency Center. "A medical emergency is a condition that could cause death or permanent injury if not treated quickly. As a patient, it's sometimes difficult to tell if your condition is a true emergency. When in doubt, it's best to choose the closest emergency department."

Medical emergencies include:

  • Broken bones or dislocated joints.
  • Chest pain associated with dizziness, nausea, sweating, shortness of breath or pain radiating to the neck, jaw or arm.
  • Confusion or loss of consciousness.
  • Fever with stiff neck.
  • Intestinal bleeding.
  • Loss of vision.
  • Poisoning or suspected drug overdose.
  • Seizure.
  • Serious burns or cuts.
  • Severe abdominal pain.
  • Severe allergic reaction.
  • Severe heart palpitations.
  • Severe infections.
  • Stroke symptoms, including dizziness, weakness on one side, speech difficulties or sudden onset of paralysis.
  • Traumatic injury to the head, neck or abdomen.
  • Venomous snake bites or insect stings.

However, John C. Lincoln has several immediate care locations to treat urgent, but not life-threatening, medical issues," said Hamilton.

Jerry Fioramonti, MD - John C. Lincoln Immediate Care medical director
Jerry Fioramonti, MD

Symptoms that can be treated at immediate care include:

  • Allergies.
  • Back pain/strain.
  • Bites and rashes from insects and pets.
  • Cold and flu.
  • Sore throat.
  • Cough/bronchitis.
  • Cuts and minor burns.
  • Earaches and fevers.
  • Headache.
  • Loss of balance or fainting.
  • Minor breaks or sprains.
  • Neck injury.
  • Persistent shortness of breath or wheezing.
  • Rashes.
  • Sinus infections.
  • Uncontrollable bleeding.
  • Urinary tract infections.
  • Vomiting and diarrhea.

"We understand that medical care is not generally something that is scheduled," said Jerry Fioramonti, MD, John C. Lincoln Immediate Care medical director. "Offering personalized care by a family practitioner in your neighborhood at a convenient time is a benefit for patients."

At John C. Lincoln Immediate Care locations, patients can expect same-day care with a board-certified physician, walk-in appointments, short wait times, extended primary care hours and reliable cost-effective alternatives to the emergency room.

Immediate Care Locations and Hours

Arcadia Family Clinic
4131 N. 24th St., Suite B102
Phoenix, AZ 85016
Mon.-Fri. 8 a.m. to 8 p.m.
View web page

Deer Valley Medical
6206 W. Bell Road, Suite 5
Glendale, AZ 85308
Mon.-Fri. 8 a.m. to 8 p.m.
Sat. 8 a.m. to 4 p.m.
Sun. 8 a.m. to 2 p.m.
View web page

Gavilan Peak Family Practice
3648 W. Anthem Way, Building A-100
Anthem, AZ 85086
Mon.-Fri. 8 a.m. to 8 p.m.
Sat.-Sun. 8 a.m. to 2 p.m.
View web page

Saguaro Family Practice
18404 N. Tatum Blvd., Suite 101
Phoenix, AZ 85032
Mon.-Fri. 8 a.m. to 8 p.m.
Sat. 8 a.m. to 4 p.m.
Sun. 8 a.m. to 2 p.m.
View web page

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