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Information for Patients

Contact Us

For a referral or more information, call our program coordinator at 602-331-7831
or use our online referral request form.

When a referral to a surgeon is requested, a referral coordinator will guide you through John C. Lincoln's Program for Robotic and Single Incision Laparoscopic Surgery. They have access to some of the Valley's most qualified general surgeons with extensive experience performing procedures using the da Vinci Si Robotic Surgery System or SILSTM System.

Our program provides many special services. If you are traveling from outside Phoenix, we will provide preferential treatment in scheduling times to compensate for drive time and, if the procedure allows, your return travel the same day. For those who must stay overnight in the Phoenix area to remain with loved ones in the hospital, John C. Lincoln has negotiated discounted rates with various nearby hotels.

To help you find your way to and around either John C. Lincoln hospital, you will be provided with detailed written instructions and a custom map.

What to Expect

1. You will receive a call about two or three days before your procedure from our pre-admission nurse who will ask questions about your health history.

2. Another call will come from our registration department to make sure the insurance information we received from your surgeon is correct. This is important to make sure no surprises are encountered after you arrive.

What happens the day of your procedure?

Once you arrive, enter through the main hospital entrance. At the information desk one of our friendly volunteers will help you find your way to Admissions. Your volunteer patient advocate will meet you there to walk to your destination(s).

During and after discharge

John C. Lincoln with securely provide your medical records to your surgeon for review before your follow-up appointment.

You will receive many important documents at discharge. Keep this information in a safe place. It is important to review this information a day or two after you get home or ask a loved one to review it with you.

For any questions, you can reach a referral coordinator at 602-331-7831.