Welcome to John C. Lincoln North Mountain Hospital

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North Mountain Hospital is a proud recipient of Magnet Recognition, the highest national designation for excellence in nursing care. Learn more about Magnet nursing by visiting

At John C. Lincoln North Mountain Hospital, providing our patients with the highest quality of care is always our number one priority. But we also recognize how difficult it can be for family and friends to have a loved one in the hospital. That is why we make every effort to make sure our guests and visitors are comfortable by offering many amenities that make coming to John C. Lincoln North Mountain Hospital a little more pleasant.

Visiting Information

At John C. Lincoln, patients have the right to receive any visitor whom he or she designates at any time.

Visitors can be a spouse, a domestic partner, another family member or friend, and patients also have the right to withdraw consent to visit at any time.

Flu Season Note: A difficult flu season is predicted this year by the Centers for Disease Control and Prevention. Our patients enjoy your visits, but during flu season, please consider staying home if you are ill to help prevent the spread of infection to already vulnerable patients, including your loved ones, as well as other visitors and staff.


In order to better serve you, free valet parking is available at the hospital's front entrance from 6 a.m. to 8 p.m.

Smoking, Tobacco Products Prohibited

On Sept. 1, 2010, John C. Lincoln Health Network became tobacco-free. No tobacco or smoking products are permitted on any of the Network's properties inside and outside, including parking areas. The policy affects all patients, visitors, physicians and employees. Learn more about this policy.

Translation Services

Language is not a barrier to receiving quality care, so we provide a service called the Language Line. We also have Spanish Language translators available 24 hours a day, seven days a week. A TDD line is also available for the hearing impaired. If you or a family member would like to use these services during your stay, please ask your nurse.

Spiritual Center

Located off the main hospital lobby to the west, the Spiritual Center offers a place for quiet reflection and is always open for our patients, guests and visitors.

Gift Shop

North Mountain Hospital's Gift Shop is well stocked with a vast array of affordably priced gifts and personal items, everything from greeting cards to clothing and flowers to gum. It is located in the main lobby and is open from 9 a.m. to 8 p.m. Monday through Friday, from 9 a.m. to 4 p.m. Saturday and from 10 a.m. to 4 p.m. Sunday. You are welcome to visit the Gift Shop in person or call 602-870-6060 x1230 during the above hours.

Cafe and Coffee Shop

The cafeteria is located just east of the hospital's main lobby. In addition to a full salad bar, the cafeteria also offers a deli bar, frozen yogurt, a selection of nutritious on-the-go snack items, and a choice of hot entrees each day. Hours are 6 to 10 a.m., 11 a.m. to 2:30 p.m., 4 to 11 p.m. and midnight to 3 a.m., Monday through Friday. In addition, enjoy outdoor dining on the patio and additional seating in Grinders, the coffee shop.


To ensure a safe environment, security officers patrol the entire hospital, 24 hours a day. A security escort is available 24 hours a day to take you to your car. Simply dial 0 from a hospital phone to request an escort or security assistance.


Stamps may be purchased in the gift shop, and a mailbox is located on the west side of Third Street, about two blocks north of Dunlap Avenue.